<ul> <li>During the preparation stage, the staff may review the received orders and choose to <strong>accept</strong> or <strong>reject</strong> them depending on their needs.</li> <li>If all the items are available and the order meets the shop's criteria, the shop can accept them, and the order will be marked as <strong>Accepted</strong>.</li> <li>In some cases, the shop may <strong>reject</strong> the order if certain items are out of stock or if there are any other issues with the order. Therefore, the order will be marked as <strong>Rejected</strong>.</li> <li>When rejecting an order, the customer will receive an <strong>SMS</strong> message so that he can be informed instantly.</li></ul>